Maintenance Requests

Emergency Maintenance

We are available 24/7.

Follow these steps

1. Submit your maintenance request on Appfolio.

2. The best way to submit multiple issues is to list them under one work order on Appfolio.

3. All maintenance requests are processed in order of urgency and must be approved by the owner of the property.

4. If issues go beyond regular wear and tear, or it is determined to be caused by misuse or neglect by the tenant, you may be charged for the repair.

5. By placing a work order, you are giving our maintenance team permission to enter.

Maintenance Dispute Form

Please fill out this form for any maintenance charges, jobs that you are not satisfied with, or would like to discuss further. Maintenance disputes must be received within 30 days from when you received the charges on your  account. Refunds and ledger credits will not be given after 30 days.